Customer care provides specific information regarding your personal Ambit billing, but many of my potential clients are curious as to how the Ambit Energy Billing really works prior to them making the wise decision to sign up.

So here are the basics:

There are 3 parts of elements to your Illinois Natural Gas bill.

• The first portion is from your Natural Gas Supplier; ie. the company that brings the natural gas from where it is harvested. (that’s what Ambit does!… and we are backed by the Shell Company)
• The second portion is paid to the company that delivers the natural gas to your home. (the company that owns the pipes that run under the city streets and right up to the meter at the back of your house)
• And the third element is the governmental taxes and fees imposed on all of us. (You can call Springfield if you don’t like this part, or maybe Washington DC)

WIth Ambit, we handle the supply portion of the billing, which means that NICOR is no longer in control of your entire natural gas service. Up until recently, you had no choice but to pay NICOR for the supply AND delivery of your Natural Gas in Illinois.

Another positive part of choosing Ambit for your Natural Gas Supply is that we handle your customer service questions, so there is no more dealing with the hassles of NICOR.